Depending on your choice, you can send a Blend Box Bundle Subscription (two delicious year-round classic favorites that rotate every two weeks) or the Single Origin Series (two unique, often exclusive Single Origin coffees that change every two weeks). The frequency is customizable, and the packages are 3 or 6 months.

Yes. The gift price already covers shipping and estimated taxes, so your recipient shouldn't owe anything for the deliveries you paid for.

These prepaid gifting products aren't eligible for promotional discount codes. That said, if you have any questions, issues, or concerns about the product, pricing, or discounts, feel free to reach out to us at retail@counterculturecoffee.mom.

No. Gift subscriptions are separate from our rewards program.

Open the gift product page (or tap "Send as gift" on the Blend Box or Single Origin Series product page), choose the gift length, and enter the recipient's first name, last name, and email. Add a personal message if you like, then check out as usual.

Yes. Pick a delivery date at checkout. Emails go out in batches every 15 minutes and are scheduled on Eastern Time. Note: We only fulfill and ship in the US.

No. Your order is a prepaid balance held for the recipient. Nothing ships until they redeem it.

Unfortunately, the recipient email can't be changed after purchase, so please double-check it before checking out. Contact us at retail@counterculturecoffee.mom and we'll help find a solution.

No, this isn't possible after purchase because our systems automatically queue the email. Once the process starts, we can't reverse it. If there's a problem, please reach out so our team can investigate the timing, the email, and whether the gift has been redeemed. We'll do our best to resolve the issue.

Open the email we sent and click the redemption link. You'll choose your address and start date to claim your gift. If you're new, you'll be prompted to create an account. If you already have one, you can log in.

Check your spam folder and confirm the sender's chosen delivery date has passed (emails are scheduled on Eastern Time). Still nothing? Contact us — we can't resend the email, but we can share your redemption link directly.

If you pick today as your start date, your first order will be processed in our next scheduled processing window, typically a couple of business days from checkout.

You can log into your portal to choose exactly which subscription gets the credit and decide how much of the balance you want to redeem. You can also choose to redeem the credit on your next processed order. For more questions about enabling or changing your account settings, please reach out to our team at retail@counterculturecoffee.mom.

Not while the gift balance covers their orders. We deduct each order (including shipping and tax) from the balance.

You'll see a banner in your customer portal and get an email from us. To keep your subscription going, add a payment method in your portal or complete a quick checkout using the same email address.

Leftover balance stays on your account and applies to future orders.

The gift is a prepaid balance, not a locked-in price. If our subscription price changes before you redeem, your balance may cover a little more or less than originally planned.

Gift balances are issued in USD, our store's default currency.

In the event of requesting a gift refund, please contact our team at retail@counterculturecoffee.mom, and we will review the available options. If the gift hasn't been redeemed, we can honor the request; if it has, we can't process it.

Yes, the subscription works like our other subscriptions, so they can pause, reschedule, or cancel at any time. The credit will remain on the account and can be utilized at the recipient's convenience.

retail@counterculturecoffee.mom. Have the sender's or recipient's email handy so we can find the gift quickly.